Privacy Policy

Last updated: 1 September 2026

This Privacy Policy explains how Varvelyn AI Ltd ("we", "us", "our") collects, uses and protects personal information in connection with the Varvelyn AI platform and website at varvelyn.uk.

1. Who We Are

Varvelyn AI Ltd is a company registered in England and Wales. Our registered address is 47 Clerkenwell Road, London, EC1R 5AR, United Kingdom. You can contact us at [email protected] or by telephone on +44 20 7946 0512.

2. Information We Collect

We may collect the following categories of personal information:

  • Contact details, such as your name and email address, when you submit a platform access request or contact the support team.
  • Usage information, such as pages visited and actions taken on the platform, collected via server logs and similar technical means.
  • Any information you choose to provide in messages or forms submitted through the website or platform.

3. How We Use Your Information

We use personal information to:

  • Process and respond to platform access requests and support enquiries.
  • Operate, maintain and improve the Varvelyn AI platform and website.
  • Comply with legal obligations that apply to us in the United Kingdom.
  • Communicate with you about your account or request, where you have asked us to do so.

4. Legal Basis for Processing

We process personal information on the basis of:

  • Your consent, where you have provided it explicitly.
  • Our legitimate interests in operating and improving the platform.
  • Compliance with legal obligations under applicable UK law.

5. Sharing Your Information

We do not sell personal information to third parties. We may share information with service providers who assist us in operating the platform, subject to appropriate data protection agreements. We may also disclose information where required by law.

6. Data Retention

We retain personal information only for as long as necessary to fulfil the purposes described in this policy, or as required by law. Contact and access-request records are typically retained for up to three years, after which they are securely deleted.

7. Your Rights

Under UK data protection law, you have the right to:

  • Access the personal information we hold about you.
  • Request correction of inaccurate information.
  • Request deletion of your information, subject to legal obligations.
  • Object to or restrict certain types of processing.
  • Lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.

To exercise your rights, please contact us at [email protected].

8. Cookies and Tracking

The Varvelyn AI website may use essential cookies required for basic operation. We do not use third-party advertising cookies. You can manage cookie preferences through your browser settings.

9. Changes to This Policy

We may update this Privacy Policy from time to time. The most current version will always be available at varvelyn.uk/privacy.html. Continued use of the platform after an update constitutes acceptance of the revised policy.

10. Contact Us

If you have questions about this Privacy Policy, please contact us:

  • Email: [email protected]
  • Telephone: +44 20 7946 0512
  • Post: Varvelyn AI Ltd, 47 Clerkenwell Road, London, EC1R 5AR, United Kingdom